Spectrum Communication Services Inc

Information may not be reliable

Spectrum Communication Services, Inc. has been in the telephone answering service and call center business for more than 27 years.

Located near Milwaukee, Wisconsin, our inbound call handling services include:
Traditional telephone answering services:

remote receptionist answering services

HIPAA compliant medical phone answering services

simple to complex voice mail applications

insurance claims and pre-certification call handling

ad response tracking and lead generation

Over the years, our experienced operators and customer service managers have learned three important things:

Responsiveness is critical to both callers and clients
There is always a way to improve the system
Listening is more important than talking

Each of these lessons is applied every time Spectrum Communications answers the phone when our clients can't.

Spectrum Communication Services, Inc. has received the Association of TeleServices International (ATSI) Call Center Award of Distinction and Answering Service Award of Excellence for the 6th year in a row!

Spectrum Communications has earned an A+ rating from the Better Business Bureau

Team Spectrum Walks for the Cure for the Juvenile Diabetes Research Foundation at the Milwaukee Zoo. JDRF raised $848,000 with their annual walk at the Zoo! (and they are still collecting through october - check them out at www.jdrf.org)
Spectrum wins national awards for service, technical expertise for six years running from ATSI...read more
LeMaster promoted to Team Leader/Client Services...read more
VP of Operations Harrigan President-Elect of NAEO...read more

Spectrum Communications, 125 N Executive Drive, Suite 300, Brookfield, WI 53005