Computer Concepts

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We provide computer repair and consulting services for home users & small businesses in Madison, WI and surrounding communities.

If your computer is running slow due to spyware & viruses, locks up, or won't turn on call us today. We offer quick turnaround to get you back up and running in no time.

Guaranteed Satisfaction. If you’re not completely satisfied with our work, we will resolve the issue promptly and free of charge.
Pledge to Our Clients: We promise to make our greatest effort to solve your computer problems while maintaining honesty, a strong sense of integrity, and dependability.
Knowledgeable. Our Microsoft certified professionals are trained on problems that computer users commonly encounter. We’re confident we can resolve your most difficult computer repair problems.

------------------------------------------------------------------------------------------------ 5 Questions To Ask Before Hiring A Computer Repair Company:
1. Do they offer a guarantee? We stand by our work - your satisfaction is 100% guaranteed!
2. Are they honest - can you trust them? We take many precautions to protect your data & identity.
3. What do they charge? We provide up-front pricing and have never gone over an estimate.
4. How long will the repair take? We offer super fast turn-around. Most repairs occur within 3 days.
5. Do they speak your language? We promise to explain your repairs in terms you understand.
All computer repair companies are not equal and your computer is too important to trust with just anyone! Contact us online or by phone at 608-513-9300 and see why we're the best.
Read our rave customer reviews on Google here!
------------------------------------------------------------------------------------------------ Read what our clients have to say about us:
"I was delighted with the professional service Computer Concepts provided for my home computer systems. Rick worked with several generations of hardware and software simultaneously and renewed my computers to "like new". His flexibility and willingness to attack the wide variety of system problems I presented was outstanding. All of this was done within 24 hours and at a very fair price. I have already recommended Computer Concepts to friends."

"I have been the recipient of Computer Concepts' professional assistance on numerous occasions especially regarding network setup and file sharing. The service provided was outstanding. Rick is thoroughly proficient in the nuances of computer electronics. He also has a congenial temperament and treats his customers extremely well without a trace of condescension. I can't think of anyone but Computer Concepts for my computer assistance needs."

"I give Rick Jacobs, of Computer Concepts, extremely high scores when it comes to both computer knowledge and pleasant professional personality. I have used Rick in both my office and my home for everything from basic computer setups at home to major server conversion at my office. He responds quickly to our needs. He is knowledgeable in the work that is performed and offers suggestions based on his knowledge. I will continue to call on Rick for my computer needs and would recommend him to anyone who is seeking a honest, knowledgeable, individual for their computers needs."

"We were extremely impressed and satisfied with Computer Concepts. Our laptop had been slow and spontaneously shutting down for a number of months. Our laptop was no longer dependable and was causing delays in our work. No one could identify the problem and we were resigned to getting a new laptop. Rick was able to quickly identify the problem as well as making the changes for streamlining the performance. Our computer was back within days. He not only fixed the problem but suggested upgrades and programs that fit our work needs. We were not only impressed with his knowledge but also his foresight in anticipating our computer needs. His professional advice was greatly appreciated. We are finding that having a computer advisor is as important as finding those wonderful financial advisors, medical personnel and mechanics. For both work and home, we are confident that Computer Concepts will help us stay abreast of the computer trends while providing our repair, upgrade and advice that is individualized for us."
Jeff and Jasia Steinmetz

"Computer Concepts responded quickly when I had an urgent need to get a new laptop computer up and running before sending it with someone to Colorado for the summer. Rick picked it up one afternoon and I had it back the next day. Everything was loaded and checked out and it has worked perfectly. At another time, it was evening when I encountered a problem connecting with a peripheral device that needed urgent attention. Computer Concepts responded immediately to take me through some fixes remotely. I’ll use them again. The service is great and they know their stuff."

"Thank You Computer Concepts for the great job you did at my office of Trzinski Tax Service. You were very prompt with your appointment and your expertise impressed me very much. When you came to my office you had everything you needed to network my computers for my tax business in one time and your cost to me was very reasonable and your professionalism was great. Anytime I need computer work I will call you."
Don Trzinski - Trzinski Tax Service ------------------------------------------------------------------------------------------------